Community Guidelines
Supporting the same team does not mean sharing every opinion.
Rules for posts, comments and chat
Abusive language, insults, unfounded personal attacks, defamatory allegations, harassment, discrimination, hate, threats, disclosure of private information and illegal content are prohibited. Respect players, fans and staff. Reasoned criticism and different views about football are welcome; personal attacks are not. Distinguish facts, opinions and speculation, and respect privacy and copyright.
Provide accurate context
Include the original source link with news and distinguish verified facts from opinion and speculation. Do not mislead others through rumours, fabricated quotes or impersonation. Do not copy full articles or paid content without permission.
Use communities as intended
Rapid posting and repeated content are limited. Reports from five different members may temporarily hide content pending moderator review and restoration or confirmation. Repeated posts, advertising or affiliate-link spam, illegal stream links, phishing, malicious files and manipulated likes are prohibited. Participate in your own team’s community and respect read-only rules in other teams’ spaces.
Serious violations and permanent removal
We review the content, context, repetition and harm before applying warnings, content restrictions, temporary suspensions or account removal. Confirmed serious misconduct, including abuse or personal attacks that infringe rights or create legal issues, may result in permanent removal without prior warning and a ban on re-registration. A report or allegation alone does not establish a violation. Creating another account or using another email to evade a ban is also prohibited.
Access restrictions and historical payments
Core features are free and new paid subscriptions are closed. Contact admin@dearmyteam.com about historical subscriptions and payments. Permanent account removal restricts community activity and chat access. A sanction does not itself create a refund entitlement for services already supplied; refunds may be restricted only to the extent permitted by law. Statutory cancellation and refund rights, including rights where services were not supplied, are unaffected. Unused prepaid amounts will be assessed fairly under applicable law and the services actually supplied.
Reports, appeals and legal responsibility
Use the report and block tools for problematic posts, comments or chat messages. Do not retaliate, expose personal information or organise harassment. We will explain sanctions where reasonably possible. Request a review at admin@dearmyteam.com with the page or room, time and your reasons. Moderation is not a court finding. Users may be legally responsible for their conduct, and we cooperate with lawful authority requests to the extent required.
Report handling procedure
Reports are received, prioritised, temporarily hidden where necessary, reviewed for context, evidence, repetition and harm, decided, communicated and reconsidered where requested. Report counts alone do not establish a violation. Automatic hiding is temporary and content may be restored after review.
Review targets and outcomes
We aim to begin reviewing ordinary reports within three working days. Urgent reports, including threats or exposure of personal information, are prioritised when seen by an operator. Continuous monitoring and immediate handling are not guaranteed. Where possible, we provide updates if delayed, an outcome to the reporter, and reasons, duration and review options to the affected member. We do not disclose other members’ personal information or confidential sanction details.
Sanction guidelines
A minor first violation will normally receive a warning and a request to correct the content. Repeated violations may result in progressively longer restrictions of three, seven or thirty days. Serious violations may result in permanent removal and a ban on rejoining without a prior warning. Decisions depend on context, seriousness, harm, repetition and review findings. Legitimate football criticism and differences of opinion are not grounds for sanctions.
Reconsideration and moderation records
To request reconsideration, email admin@dearmyteam.com with the post or room, time, decision, reasons and any additional evidence. We review the original decision and new information, and may restore content or change or cancel a sanction if an error is found. Reasons and moderation records are managed with restricted access where necessary.
Policy review and changes
This policy and reporting procedure describe our current operating standards and may be revised following operating experience, member feedback, service changes and review findings. Material changes will be announced on the policy page or through service notices, with the changes and effective date stated. Individual decisions may also change following additional evidence or reconsideration.